We do most of the work for you, allowing you to do what you do best. Depending on your needs, we'll
setup a website for you and provide you your own 800 number for clients to call. Your operators can
login to indicate that the are available, and incoming calls will automatically be routed to them.
They will have instant access to their customer database along with the call, allowing them to
provide customer-friendly service.
For example:
- A potential client visits your website and decides to make a call
- From here, they may:
- Purchase from the website and indicate that we should call them. We clear the
billing information, call you, and then hook you up.
- Purchase from the website and then call us. We clear the billing information and
note the customer's phone number ( which they entered earlier ). When they call
us, we route the call to you.
- Call immediatly and pay over the phone. Upon getting the call, we handle the
billing information for you, and then route it you.
- Along with the call, you can log into our customer database, where you will be able to make
notes about the call, check details of previous interactions with this customer, and so
forth.
- At your leisure, you may review statistics about your calls and customers, to help you figure
out how to grow your business best.